The Builders Merchant Guide to Broadband That Actually Works

The Builders Merchant Guide to Broadband That Actually Works

Apptel Support for Small Business

Tired of broadband that just about holds together?

You’re not alone. We speak to merchants every week who are battling with:

  • Card machines dropping offline
  • EPOS systems freezing
  • Staff hotspots as a backup plan
  • Poor Wi-Fi across the site
  • Long waits to speak to someone when it goes wrong

And the worst part? You’re probably still paying business rates for it.

Why merchants need more than just ‘OK’ broadband

In a merchant setting, broadband is the backbone of:

  • Your tills and EPOS
  • Stock control and ordering
  • Card payments
  • Cloud phones
  • Access to supplier portals
  • CCTV and alarm systems

If it’s slow or unreliable, everything else grinds to a halt.

What to look for in a better setup

When you’re choosing a broadband supplier, it’s not just about headline speeds. It’s about:

  • Full fibre (FTTP) – not copper-based or part-fibre lines
  • Business-grade routers – not residential kit from a high street brand
  • Static IPs – if you’re using EPOS or remote access
  • Proactive support – someone who notices a fault before you do
  • No long wait times – real people who answer the phone

Apptel’s broadband for builders merchants is built with all of this in mind.

How Apptel helps NMBS members and merchants

We work with branches all over the UK to provide:

  • BT Wholesale Full Fibre Broadband (up to 1Gb where available)
  • Router config, remote setup and support
  • UK-based help when you need it
  • Reliable connection for phones, EPOS, CCTV and more
  • Advice on coverage and access points – so you’re not shouting from the yard

If you’re part of NMBS, we can usually move you over with no downtime and keep billing simple.

Not sure what you’re currently using?

You’re not alone – many merchants don’t know if they’re on fibre, FTTC, or something older. That’s where we come in.

We’ll check what’s available at your site and walk you through the options in plain English – no obligation, no pressure.

Let’s sort it properly

If your broadband is holding the team back – or you just want someone who’ll actually pick up the phone – we’re here to help.

📞 01985 620133
 📧 info@apptel.co.uk
 🌐 apptel.co.uk

Learn more about broadband for builders merchants »