Cloud Voice

Cloud Phone Systems are the fastest growing area of UK telephony thanks to new generation highspeed broadband and greater reliability.  By 2025 cloud technology will be the only option availabe to make calls.  

Call Apptel today to see how we can take your business into the future.

Apptel supply market leading Cloud Phone Systems, using BT Wholesale technology,

with bespoke configuration & programming,

leading to real transformation for your business. 


Our team ensures that each new system installed is programmed to ensure your business takes full advantage of the new technology.

So What is Cloud Voice?

Cloud Voice has many names:  Cloud or Hosted PBX, Cloud or Hosted Telephony, Cloud Phones, Hosted Voice or most commonly VoIP (Voice over Internet Protocol).

It is a technology that enables you to make and receive calls digitally over an internet connection.  Calls between VoIP and the traditional analogue network are made possible by equipment (such as VoIP phones) or by a mobile app or soft phone. 

Our Cloud Voice is a hosted system meaning that the PBX element is held in secure data centres.

What are the Benefits of Cloud Voice?

Cloud Voice is flexible, resilient, and almost totally disaster-proof with significantly lower upfront costs and lower running costs than a traditional phone system and offers a full range of phone system features.

Cloud-voice is a single monthly charge*, eliminating line rental, call charges and phone system maintenance.

Its flexibility ensures that you only pay for what you need.

With the Apptel mobile app and softphone, you can take your office phone system with you wherever you go.

Make, answer and transfer calls from your business number no matter where you are.

Cloud Voice ensures your business number is displayed on phone calls, keeping your mobile number private.

Create a local or national presence by choosing your own dialling code.

Seamless business continuity if your office is closed.

This system is easily scalable enabling you to add and remove users as needed.

Telephone Handsets and Hardware

The VoIP Handsets we use are manufactured by Yealink who are one of the leading mainstream manufacturers of IP phones and provide high quality handsets that are easy to use.  

Yealink T42

The Yealink T42G is a feature-rich sip phone for business, and with 6 DSS buttons, so you can view up to 14 users across 3 pages. The phone has superb sound quality as well as an easy to use visual experience. With programmable keys it supports vast productivity-enhancing features and revolutionarily new design with Optima HD voice 

  • Dual-port 10/100/1000 Gigabit Ethernet 
  • 2.7″ 192×64-pixel graphical LCD with backlight 
  • 6 Busy lamp field buttons 
  • Power over Ethernet (PoE) support 
  • Headset, EHS support 
  • Integrated stand with 2 adjustable angles 

Yealink T46

The T46 is an advanced business phone, packed full of easy to use features and high definition voice quality. It has a colour screen with 10 DSS buttons per screen, typically allowing 24 extensions to be displayed – with 8 on the first page allowing easy transfer and visibility of other user’s status. 

  • Dual-port Gigabit Ethernet 
  • 4.3″ 480 x 272-pixel color display with backlight  
  • 3 pages of 10 Flexible busy lamp field buttons 
  • Power over Ethernet (PoE) support 
  • Headset, EHS support 
  • Integrated stand with 2 adjustable angles 
  • Yealink Optima HD voice  
  • Dual-port Gigabit Ethernet  
  • Supports expansion modules 
  • Supports WiFi and Bluetooth 

Yealink T48G

The Yealink T48G is the top of the range phone, with a colour touchscreen that makes switching between screens simple. It displays up 12 buttons on a single screen, and 29 extension keys in total.  

  • Dual-port Gigabit Ethernet 
  • 7″ 800 x 480-pixel colour touch screen with backlight  
  • Scratch resistant touch screen 
  • 29 DSS Busy Lamp Field Touch Keys 
  • Power over Ethernet (PoE) support 
  • Headset, EHS support 
  • Integrated stand with 2 adjustable angles 
  • Yealink Optima HD voice  
  • Dual-port Gigabit Ethernet  
  • Supports expansion modules 
  • Supports WiFi and Bluetooth 

Yealink W52P

The Yealink W52P comes with a base station that connects to the voice switch.  Power can be provided by PoE or mains, plus a handset and charger unit that just needs a mains outlet.

  • Exceptional HD sound with wideband technology 
  • 1.8″ colour display with intuitive user interface 
  • 11 hours talk time, 120 hours standby time 
  • Integrated PoE 

Its Simple and Easy to Switch to a Cloud Phone System with Apptel!